Claim Advisor – Remote

Desjardins

Claim Advisor – Remote

Reference: R2214913

Duration: Full time

Work location: Mississauga, Aurora, Burlington, Ottawa, Ontario

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

At Desjardins we don’t offer you a job, we offer you job satisfaction. There’s a difference.

Claims Advisor

As a claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle low-complexity property insurance claims and all types of auto insurance claims. You investigate and approve claims in accordance with the organization’s standards and policies.

Main responsibilities :

• Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction
• Work with all parties involved in claims
• Negotiate agreements with providers.

What we offer :

• A fully remote work environment from everywhere in Ontario #LI-Remote
• A comprehensive training program that includes continuous coaching and mentoring
• Leadership that supports your career aspirations and development
• Recognition and reimbursement for continuous learning is related fields
• An inclusive, diverse and respectful work environment

By joining our team, you will get :

• Competitive compensation + annual bonus tied to organizational and personal performance
• Extensive Flexible health/dental benefit package
• Group pension plan and group RRSP plan
• $400 annual wellness reimbursement to encourage healthy lifestyles
• Employee discounts for auto and property insurance

Qualifications

• University degree/college diploma preferred
• Minimum 2 years of strong customer service experience
• Nimble learner, tech savvy and strong communication skills

Although this is a 100% telework position, it is possible that an office presence may be required in specific circumstances that will be discussed with your future manager.

You Don’t Work at Desjardins. You Grow with Desjardins. There’s a difference.

Discover what sets Desjardins apart from other employers. See why our growth strategy puts people first and how helping our employees to shine, in every area of life, is the key to our success.

Click the following link to view a short video: The Desjardins difference

https://www.youtube.com/watch?v=F2F1RZbYSO0

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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